By Dev O’ReillyAdditional content by Kelly Oechslin It’s not all gloomy news for the flooring industry this quarter as the world begins to return to normal after the pandemic. People are beginning to get vaccinated and the US economy and attitude is doing better, but it’s not yet enough to bring the flooring industry backRead More
Floor covering dealers all have one thing in common, no matter their business size: their customers make their business! Providing great customer service doesn’t’ just make your clients happy, it makes them much more likely to give you glowing reviews. Having excellent customer service doesn’t mean that your business is perfect, but that whenever anythingRead More
One of the best ways that flooring businesses can create efficiencies is by making sure their time is well spent. That means avoiding double entry, streamlining your inventory, and making sure you don’t need to run back and forth between installations and the office. But, saving that time on back-and-forth means you’ll need a wayRead More